PRIVACY POLICY
Grit Fitness LLC (our “Company”) values the trust you place in us when you provide us with your personal information. We take your privacy seriously and are committed to protecting it.
This Privacy Notice applies to any information, including personal information, our Company collects online.
THIS PRIVACY NOTICE EXPLAINS:
WHAT INFORMATION MAY BE COLLECTED AND THE MEANS OF COLLECTION
Your information may be collected in several ways, for example, when you provide information to us (such as name, mailing address, and email address or other personal information); when you use or interact with our website or services, general non-personal information about your use of our website or services may be collected (such as IP addresses) through the use of automated technology like cookies and beacons; and when information is collected from publicly available sources or shared with us by a third party. We do not sell your information to anyone.
How we use information
We may use information for various purposes, including providing you with information about our company, products, promotions and other special offers, personalizing your website experience, and conducting research and analysis on our website, products, marketing efforts and sales.
When we share personal information
We do not sell or rent your personal information to third parties. We may share your personal information with (1) our subsidiaries and affiliates, (2) our partners, advertisers or other third parties primarily for business and operational purposes, (3) third parties providing services on our behalf, and (4) other third parties to comply with legal obligations.
How we safeguard information
We use industry-accepted security measures to help protect your personal information from unauthorized access, alteration, loss, or misuse.
More on cookies, beacons, and how to stop automated collection of information
Automated technology (e.g., cookies and beacons) is used to collect general non-personal information and, in some cases, IP addresses. We use information collected through automated technology (e.g., cookies and beacons) to engage in third party ad serving/targeted advertising.
What laws govern the operation of our Company’s websites and international transfers of personal information
Our websites are governed and operated in accordance with the laws of the United States.
How we will inform you of changes to this Privacy Notice
We may change this Privacy Notice at any time. If we make material changes, we will seek to provide you with reasonable notice of the changes. Changes will be effective immediately upon the posting of the revised Privacy Notice on our corresponding website.
How you can communicate with us about this Privacy Notice or your personal information
You can email us at info@gritfitnessalabama.com with questions or concerns on this Privacy Notice or your personal information.
PLEASE NOTE THAT OUR WEBSITES ARE NOT INTENDED FOR CHILDREN UNDER THE AGE OF 13. IF YOU ARE UNDER THE AGE OF 13, PLEASE DO NOT PROVIDE INFORMATION OF ANY KIND. WE DO NOT COLLECT PERSONAL INFORMATION FROM ANY PERSON WE ACTUALLY KNOW IS AN INDIVIDUAL UNDER THE AGE OF 13. PLEASE READ THIS PRIVACY NOTICE CAREFULLY, BECAUSE BY USING OUR WEBSITES YOU ARE ACKNOWLEDGING YOU UNDERSTAND AND AGREE TO THE TERMS OF THIS PRIVACY NOTICE.
What information may be collected and the means of collection
Your information may be collected in several ways, including: when you provide information to us, when information is collected automatically, or when information is shared with us by a third party.
Information you provide to us through one of our websites or the website of one of our promotional or advertising partners
We collect information, including personal information such as name, mailing address, and email address, when you provide it through registration to receive emails, request information, participate in a promotion (e.g., contest or sweepstakes) or survey. For example, if you are on the website of a retail carrier, viewing our Company content such as a product promotion, and you opt-in to receive information from our Company, the retail carrier website will submit to us the information you provided so we may contact you as requested.
If a Company website offers shopping or other commercial services, you will use an order-form to request information, products and services. The order- form may ask you to provide financial information like account or credit card numbers. This information is transmitted to us through a secured browsing session. Do not send us any financial information outside the secured browsing session.
Providing personal information to us is purely optional. However, if you refuse to provide details that are essential (e.g., as may be identified in a registration form), it would be impossible to use some of the features and functions of the website and/or to benefit from our services or promotions (for instance, by not being able to participate in a sweepstakes or contest).
Information collected automatically when you visit one of our websites or the website of one of our promotional or advertising partners
We, as well as any third-party advertisers and/or service providers, may place cookies, beacons or other tracking technologies in your browser to automatically collect general non-personal information when you visit one of our websites. Your IP addresses, which in some jurisdictions may be considered personal information, may also be collected through the use of automated technology – see more regarding the collection of IP addresses and the ability to associate browsing habits with your individual personal computer in this section below.
In cases when you are on the website of one of our promotional or advertising partners, our cookies or beacons are placed on your computer via our Company content that you may be viewing (e.g., a product promotion or advertisement).
Information collected by cookies or beacons may be used by us or our promotional or advertising partners to deliver targeted advertising to you. The practice of displaying advertisements on the websites of unrelated companies is called third party ad serving or targeted advertising.
The type of information that may be collected automatically includes:
internet browser type
computer type
IP address**
**NOTE: An IP address is a number that is assigned to your computer by your Internet Service Provider (ISP) so you can access the internet. Some ISPs assign a new IP address every time you access the internet while other ISPs assign you the same number every time you access the internet. In instances when you are assigned the same IP address, it is possible for information about your browsing habits to be associated with your individual personal computer.
operating system
webpages visited
links clicked
date and time of visits
This information helps us provide a better website experience by diagnosing problems with our servers, evaluating site navigation and better understanding the demographics of our site visitors so we can provide more relevant content, functionality and offers.
Information shared with us by a third party
We may receive information about you from social networking sites if you or other users (e.g., your “friends”) give us access to your profiles, comments, or “connections”, if you “like” us, or if you choose to participate in a Company sponsored page or program residing in a social networking site (e.g., our Company’s Facebook page). The type of information that we may receive includes lists of your friends, comments you have shared, groups and location.
Our websites may also have “plugins” and other website features from third parties, such as the Facebook “Like” button and Facebook Conversations and other features which allow for login or other website functionality or interactions with social networking sites. These “plugins” and features, including their operation and use, and the information you provide to those third parties as part of their use, are governed by the privacy policy and practices of the third party providing them. Please be aware that we do not control and are not responsible for the privacy policies or practices of such parties. You should review the privacy notices and applicable terms before deciding whether to use the third party “plugins” or features.
How we use information
We may use information to:respond to your questions and requests, provide you with information about our company, products, services,
promotions and other special offers, including through the delivery of
targeted advertising, personalize your website experience through tailored content, ads and
offers, communicate with you about your account and other matters, and in
our discretion, changes to any Company policy that may affect you, conduct research and analysis related to, and manage and improve, our websites, products, services, advertising, promotions and sales, including, for example, to make our websites easier to use with better content by understanding how people use our websites, products and services, process transactions, implement other activities disclosed at the time you provide your
information, implement social networking features you have activated, and/or combine all the information we collect or receive about you for any of the foregoing purposes.
To the extent that you provide us with financial information in connection with shopping or commercial services, we will use the financial information to bill you for products and/or services. By submitting your credit card and related personal information, you are authorizing our store to give that information to the merchant and credit card company for order confirmation and fulfillment.
When we share personal information
We will not sell or rent your personal information to third parties.
Periodically, we may share your personal information with our subsidiaries, affiliates, business partners and service providers, such as in the circumstances below. We may also share aggregated and/or anonymous information with our business partners for their own business purposes.
Your agreement to have your personal information shared with third parties
While on our websites, you may have the opportunity to opt-in to receive information and/or marketing offers from another company or consent to the sharing of your information with a third party. If you opt-in or agree to have your personal information shared, your personal information will be disclosed to the third party, and the personal information you disclose will be subject to the privacy policy and business practices of that third party.
Company subsidiaries, affiliates and business partners
We may share your personal information with subsidiaries and affiliates of our Company, or with our partners, advertisers or other third parties primarily for business and operational purposes, including joint promotional activities with such other third parties.
Third parties providing services on our behalf
We may share your personal information with unrelated companies that help us carry out your requests, make various features, services and materials available through our websites, respond to your inquiries and for the other purposes described in the section above on “How we use information”. The unrelated companies to which we may provide this information may include potential or actual advertisers, providers of advertising services (including website tracking services), commercial partners, sponsors, licensees, researchers and other similar parties. We may also use your personal information to develop general audience segments for delivering targeted advertising on social media platforms and third party sites.
Legal proceedings and other special circumstances
We may share your personal information with third parties to comply with a legal obligation such as at the request of governmental authorities conducting an investigation; to verify or enforce our websites’ terms of use or other applicable policies; or to protect the rights, property, safety or security of
visitors to our websites, the public or third parties. We may also disclose your personal information as part of the sale of one of our business divisions or brands to another company.
How we safeguard information
We take information security seriously and use industry-accepted security measures to help protect your personal information from unauthorized access, alteration, loss, or misuse. Please remember not to ever send your credit card numbers, social security, or any personal passwords through unsecured email. Also remember not to ever share your passwords, never leave your computer unattended, and always log-out when you are done using it.
More on cookies, beacons, and how to stop automated collection of information
Our Company uses automated technology to collect general non-personal information. Automated collection of information occurs mainly through the use of two technologies: cookies and web beacons.
What is a cookie?
A cookie is a small file that a website you are visiting places in your computer through your internet browser. Cookies have the ability to identify your computer and store information like web pages visited, advertisements viewed, frequency, and type of browser used.
Cookies are usually managed through your internet browser.
If the website you are visiting provides free content, then it is likely that you will also see advertisements of other websites/companies. If so, the website you are visiting and the companies that sponsor the advertisements may place their own cookies in your computer. Displaying on-line advertisements in unrelated websites is primarily accomplished through a practice called third party ad serving or targeted advertising.
How are cookies used
Cookies are normally used to help with security (e.g., time you out of a secured browsing session after a certain period of inactivity), site navigation (e.g., remember your preferences so that you don’t need to reenter information like language preference), and improve your browsing experience (e.g., deliver content, advertisements, or offers that are consistent with your browsing habits).
Cookies can remain in your computer for the duration of a browsing session or for a predetermined period of time. Cookies that remain in your computer for the duration of a browsing session are called “session” cookies (e.g., the contents of an online “shopping basket” will disappear at the end of your browsing session). Cookies that remain in your computer for a predetermined period of time are called “persistent” cookies (e.g., selecting English in a website that offers content in multiple languages so that the content is displayed in English when you return to the website even weeks or months later).
Accepting, disabling or deleting cookies
You may be able to set your browser to notify you before you receive a cookie, giving you the change to decide whether to accept it, or to block cookies altogether. To do so, please refer to your browser’s help menu.
Most browsers also allow you to erase cookies already stored. Please be aware that deleting cookies will likely have a negative effect on the performance of the websites you visit and, consequently, you may not be able to see content or use applications offered through the websites.
You can also learn more about cookies at:
http://allaboutcookies.org/
http://www.onguardonline.gov/
More on web “beacons”
What is a web beacon
Web beacons are small pieces of computer code placed in transparent graphic images displayed in websites you may be viewing or emails you may receive. Web beacons are not noticeable since they are usually placed within a very small portion of an image being observed. Web beacons are also known as pixel tags, clear GIFs, and web bugs.
How are web beacons used
Web beacons are normally used to monitor website traffic. Web beacons can also be used with cookies to gain an understanding of how website users navigate and process the content contained in websites. For example, a company owning a network of websites may use web beacons to count and recognize users traveling through its multiple websites. Being able to recognize users allows the website owner to personalize users’ visits and make them more user-friendly.
How to delete web beacons
To delete web beacons, you will need to delete cookies from your browser.
What is Do Not Track
Do Not Track is a privacy preference that you can set in your web browser that is intended to allow you to control the tracking of your online activities across websites.
How we respond to Do Not Track Signals
Our Company websites do not currently honor Do Not Track settings that are enabled from your web browser.
What laws govern the operation of our Company’s websites and international transfers of personal information
Our websites are governed and operated in accordance with the laws of the United States, while designed to be compatible with the laws of the countries in which we operate.
Be aware that by using our websites or providing us with information, you are: (a) agreeing that our websites are subject to the laws of the United States, and (b) consenting to the collection, processing, maintenance and transfer of such information in and to the United States and/or other countries.
Note that the laws of certain countries may require that we set out specific information in this Privacy Notice as it relates to such countries. Click below to read that information for those countries. Such country-specific information applies to this Privacy Notice and information collected online by our Company only if and to the extent the laws of the applicable jurisdiction require such application.
How we will inform you of changes to this Privacy Notice
Please note that we reserve the right to change this Privacy Notice, at any time. To the extent that we make material changes, we will seek to provide you with reasonable notice of the changes. Changes will be effective immediately upon the posting of the revised Privacy Notice on our corresponding website. Please check back from time to time.
How you can communicate with us about this Privacy Notice or your personal information
If you have any questions or concerns about this Privacy Notice or your personal information, please let us know by contacting us at the below email and mail addresses and your request will be handled by our customer service center in the United States:
By email: info@gritfitnessalabama.com
By phone: 256-710-2913
By mail: 116 E. Tennessee St. Florence, AL 35630
Note that the applicable laws of certain countries may grant you rights, including, if applicable in your jurisdiction, the right to request us:
to provide you with information about our processing, including information on the source from which we obtained your personal information, how we process your personal information and to obtain a copy of the personal information we have about you
to correct or update your personal information
not to contact you in the future
to delete your personal information
to stop the processing of your personal information
to notify any change or requirement of deletion to a third party to which
your personal information has been passedNot all such rights may be applicable in your jurisdiction; our Company will comply with applicable laws.
Please be aware that in accordance with our routine record keeping, at our discretion and from time-to-time, we may delete records that contain personal information.
TERMS + CONDITIONS
Please read these Terms and Conditions carefully, as they contain important information regarding your legal rights, remedies, and obligations, and in using this website, you are deemed to have read and agreed to the following Terms and Conditions.
The Grit Fitness website allows users to receive information about Grit Fitness, as well as book classes, cancel, and pay for services and products offered at Grit Fitness.
BOOKING POLICY
To book a class at Grit Fitness, you must have a valid class credit or membership to reserve a class. To buy an individual class credit or membership, you can either sign up on gritfitnessflorence.com by using your email and creating a password or if you are already registered, click login to buy a class credit or membership and make your reservation.
CANCELLATION POLICIES
To cancel a Grit Fitness class you reserved using a class credit, you may do so without penalty by canceling online, via the mobile app, or by calling the studio NO LATER THAN 12 hours before your scheduled class. If your reservation is canceled by this time, your class credit will be returned to your account. If you cancel your reservation outside of the 12 hour window, you will be charged a $10 late cancel fee. if you do not have a card on file, the credit will be forfeited.
NO SHOW POLICIES
Should you no-show to a Grit Fitness class you reserved using a class credit, you will be charged a $15 no-show fee. If you do not have a working card on file, the credit will be forfeited.
Should you no-show to a Grit Fitness class you reserved using an unlimited membership, you will be charged a $15 no-show fee. If you do not have a working card on file, your account will be frozen until you update your card. Once we update your card on file, the $15 no-show fee will be charged and your account will be reinstated.
Please be aware that we release bikes EXACTLY three minutes before the start of class to those on the waitlist. If you are running late, please call the studio and speak with a front desk staff member to ensure we hold your bike. If you check in to class via the app and do not come to class, you’ll be charged in accordance with the details above.
WAITLIST POLICY
If you book multiple classes or waitlist multiple classes, you are solely responsible for canceling your classes within the bounds of the cancellation policy. Grit Fitness staff cannot be held responsible for accidental bookings by clients or double bookings or double waitlisted classes made by clients. Late cancel and no-show fees apply if you do not cancel within the bounds of the cancellation policy for double bookings.
The system will auto-populate clients into class from the waitlist as other clients with confirmed spots cancel and bikes will be assigned as such. Grit Fitness staff will add walk-in, waitlisted clients in the order in which they were added to the waitlist by the computer system, top to bottom, and EXACTLY 3 minutes before the start of class. There is no waitlist priority given for early arrival.
RETURN + EXCHANGE POLICY
We offer account credit for unused purchases of classes and memberships. If you have a circumstance under which you need a refund, please contact info@gritfitnessalabama.com with your inquiry.
We at Grit Fitness are committed to protecting your privacy. This privacy policy outlines the type of information we receive and collect when you use the features on our website as well as some of the steps that we take to safeguard the information. Please read this privacy policy before using this site or submitting your personal information. By using this site, you are accepting the practices described in this privacy policy. We do not sell your information to anyone.
COLLECTION OF INFORMATION
We collect personally identifiable information, such as names, phone numbers, postal addresses, email addresses, credit card information, and etcetera when it is voluntarily submitted by our members and/or visitors. If you use this website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept sole responsibility for all activities that occur under your account or password.
Registration of minors (ages 12-18) must be completed in person at one of our studios with a parent or legal guardian present. If we learn any personal information has been submitted to the website from a child under the age of 13, we will delete that information as quickly as reasonably possible. Grit Fitness does not seek or share personal information from minors through this website.
Your personally identifiable information is kept secure. Only authorized employees, agents, and contractors who have agreed to keep information secure and confidential have access to this information. All emails, phone calls, mobile text messages, and newsletters from this site allow you to opt out of future marketing communication. We use industry-standard efforts to safeguard the confidentiality of your personal information, including the use of firewalls and secure sockets layer software where appropriate. We do not sell your information to anyone.
Grit Fitness reserves the right to refuse, terminate accounts, remove or edit content, or cancel orders at their sole discretion.
WAIVER + RELEASE
When you visit Grit Fitness or send emails to us, you are communicating with us electronically, and therefore consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
By signing up for and/or attending Grit Fitness classes, activities and other programs, and using Grit Fitness's premises, facilities, and equipment (collectively, Classes and Facilities), you hereby agree that there are certain inherent risks and dangers in indoor cycling and exercise and in using indoor cycling and exercise equipment in association with the Classes and Facilities. Please be aware that riding an indoor cycle with little to no resistance can be harmful and result in injury. Please keep resistance on the bike at all times. In consideration of being allowed to participate in and access the Classes and Facilities provided by Grit Fitness, in addition to the payment of any fee or charge, you hereby (1) agree to assume full responsibility for any and all injuries or damage which are sustained or aggravated by you in relation to the Classes and Facilities, (2) waive, release and forever discharge Grit Fitness, its officers, agents, members, employees, representatives, and all others from any and all responsibility, claims, rights, causes of action and/or liability from injuries or damages to your person or property resulting from your participation in and use of the Classes and Facilities, and (3) represent you have no medical or physical condition which would prevent you from attending and/or using any of Grit Fitness Classes and Facilities and/or put you in any physical or medical danger, and have not been instructed by a physician not to do so. In addition, if in the opinion of Grit Fitness staff, you would be at physical risk using Grit Fitness Classes and Facilities, you will be denied access to Grit Fitness and its classes and facilities until you furnish Grit Fitness with an opinion letter from your medical doctor, at your sole cost and expense, specifically addressing Grit Fitness concerns, and stating that Grit Fitness's concerns are unfounded.
An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By visiting Grit Fitness, you voluntarily assume all risks related to exposure to COVID-19.
Grit Fitness may photograph and record you. They may publish and distribute these photographs and recordings in connection with your participation in Grit Fitness activities and your attendance at Grit Fitness facilities. By acknowledging these terms, you agree and consent that Grit Fitness may display these photographs and recordings through our website and social media channels.
INTELLECTUAL PROPERTY RIGHTS
Grit Fitness LLC logo and other graphics, logos, designs, page headers, button icons, scripts are service marks, trademarks, and/or trade dress of Grit Fitness and may not be used by you for any other reason other than as expressly permitted by these terms. You have the right to view, electronically copy, and print in hard copy portions of this Website for the sole purpose of making class reservations or other personal use. Any other use of the materials on this Website without the prior written permission of Grit Fitness is strictly prohibited.
DISCLAIMERS
In no event shall Grit Fitness, its officers, directors, employees, or agents, be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any (1) errors, mistakes, or inaccuracies of content, (2) personal injury, illness or property damage, of any nature whatsoever, resulting from your access to and use of our website, (3) any unauthorized access to or use of our secure servers an/or any and all personal information and/or financial information stored therein, (4) any interruption or cessation of transmission to or from our website, (5) any bugs, viruses, trojan horses, or the like, which may be transmitted to or through our site by any third party and/or (6) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Grit Fitness website, whether based on warranty, contract, tort, or any other legal theory, and whether or not the company is advised of the possibility of such damages. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.
You specifically acknowledge that Grit Fitness shall not be liable for user submissions or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you.
Grit Fitness LLC may revise these terms and conditions by updating this posting. By using this Website, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then-current Terms and Conditions to which you are bound.
AUTO-DEBITED CONTRACTS + UNLIMITED MEMBERSHIPS
The following terms and conditions apply if you are enrolled in an unlimited auto-debit contract:
I, the Client, authorize Grit FITNESS LLC to, on a recurring basis, automatically charge the debit or credit card account I specified, for monthly payments due on my unlimited auto-debit plan associated with my account.
I understand that Grit Fitness will initiate transfers/charges pursuant to this authorization not to exceed the amount shown on my auto-debit contract and/ or in connection with cancellation fees according to the Grit Fitness cancellation policy. Grit Fitness will initiate charges each month on the date my contract is set to renew.
Grit Fitness may discontinue processing of recurring charges if the Company is unable to secure funds from my debit or credit card I have authorized due to, but not limited to, insufficient or uncollected funds in the account or insufficient or inaccurate information I provided.
CANCELLING: You may cancel any Grit Fitness unlimited membership at any time upon honoring your 3 month minimum contract. We require a 30 days' notice for all cancellations.
By continuing to use our services, you agree to the statements above regarding auto-debited contracts and unlimited memberships.
WHAT TO EXPECT AT A CYCLE CLASS AT GRIT FITNESS
Grit Fitness conducts high intensity, choreographed, cardio classes on a stationary bicycle. Please be aware that temperatures may reach 85° in certain classes. Music will be played which may contain explicit language. If you are sensitive to heat or explicit music, please check with our front desk staff to find the right instructor to meet your needs. Be aware that riding an indoor cycle with little to no resistance can be harmful and result in injury. Please keep resistance on the bike at all times.
Please note that riders must be 4’11” at the minimum to participate in classes at Grit Fitness.
Additionally, we ask that you remove your indoor cycling shoes and walk with caution in our facitlity. They are not made to walk in and can easily break or cause you to slip if not careful.
COOKIES
A cookie is a small text file that is sent to your browser from a website and stored on your computers hard drive. Cookies cannot read data from your hard disk or read cookie files that were created by other sites. This website uses cookies to obtain certain types of information, such as your username and password, to customize content areas or to analyze site activity and user behavior. Grit Fitness reserves the right to use cookies in the future in conjunction with new content or expanded functionality.